Privacy Policy

We understand the importance of protecting your privacy and keeping your personal information confidential. This privacy policy outlines how we collect, use, and protect the information of patients using our telehealth services.

Information We Collect

We collect personal information such as your name, date of birth, contact details, insurance information, medical history, medications, allergies, and other health data relevant to providing you with medical care. We collect this information directly from you.

How We Use Information

The information we collect is used to provide you with medical treatment, bill for services, and fulfill orders you request. We do not sell or rent your personal information to third parties. The services we offer require us to collect and store sensitive health and payment information.

We may use aggregated, de-identified data for research, analysis, and other business purposes, but this data will not identify you personally.

Sharing Information

We may disclose your personal information to carry out services you have requested, such as sharing pertinent medical details with another healthcare provider at your request. We may also disclose information if required by law. Our pharmacy, lab, or other partners involved in your care may receive relevant personal details.

Data Security

We use encryption, secure servers, and password protections to safeguard your personal information. However, no data security measures can guarantee 100% security. We aim to use reasonable safeguards to protect your data.

Patient Rights

You have the right to review, request changes to, or delete your personal data. You may also request a copy of your medical records. We will comply with individual state laws regarding data access, corrections, and deletion.

Contact Us

If you have any questions about our privacy practices or managing your personal information, please contact us.

Changes to this Policy

We may update this policy from time to time as our information practices evolve. We will notify you of any material changes via our website, email, or other communication channels.

Effective Date

This privacy policy was last updated on 10/23/2023 and is effective as of that date.